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Recreating Email Profile
Solution
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1. Have user login into computer. 2. Click windows key on the keyboard. 3. Click control panel. 4. Click small icons on the top right (highlighted below).
5. Click mail-32bit in the left column (highlighted above). 6. Once open Click show profiles. 7. Click Remove 8. It will prompt you yes or no, select yes. 9. Profile will disappear, Select add. 10. It will prompt for profile name, profile name can be anything. 11. Dialog box will appear, all information should auto populate. 12. Box will appear with user DoDID@mil 13. Erase DoDID@mil, replace with users email address. 14. Press next, the profile has been created.
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Attachments:
SOP-CST-004-Recreating-Email-Profile.docx
Article details
Article ID: 125
Facility: Knowledgebase
Date added: 2023-02-24 19:53:39
Views : 139
Rating (Votes): 
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